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bug-tracking callcenter capacity-planning cmdb cms crm cti email enterprise helpdesk impact incident issue issue-tracking itil itsm management mysql performance perl problem profiling report request service severety sirios support sysadmin ticket tracking trend web workflow
[15 users on Ohloh]
ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework.

Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Con...

Mysql Analyser
[1 users on Ohloh]
Tags: profiling analysis configuration performance mysql capacity-planning
Mysql Analyser is a modular tool for mysql configuration analysis. It performs multiple checks against your configuration and server state. Result is advice for for your config based on mysql documentation.